(4.0 / 5)1399+ Ratings

Nine West Reviews

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Overall Rating

4.0
9 Reviews
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About Nine West

Ninewest.com offers a wide range of women's shoes, including dress shoes, sandals, career shoes, casual shoes, and boots. They provide a return policy that allows customers to return products within 30 days of the actual delivery date for eligible items. For any issues such as wrong or damaged items, customers can contact their customer service for assistance. Additionally, they offer international shipping and have a customer service team available for general inquiries.

Nine West Coupon & Discount Codes

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Nine West Customer Reviews (9)

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Patrick Wachter
Patrick Wachter
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Feb 13, 2023
Marshall Collin
Marshall Collin
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Feb 12, 2023
Harvey Charlton
Harvey Charlton
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Feb 9, 2023
Latoya Burnett
Latoya Burnett
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Feb 9, 2023
Janina Vogt
Janina Vogt
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Feb 8, 2023
Jesus Lewis
Jesus Lewis
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Feb 8, 2023
Melanie Dresner
Melanie Dresner
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Feb 7, 2023
Gregory Keister
Gregory Keister
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Feb 7, 2023
Joel Fox
Joel Fox
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Feb 7, 2023

Nine West Customer’s Q&A

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Nine West FAQs

FAQ

About Ninewest.com Prices and Cost?

Ninewest.com features a variety of women's shoes and handbags with prices that reflect their current sales and promotions. For example, Pruce Ankle Strap Block Heel Sandals are available at a reduced price of $49.99, originally priced at $89.00. Similarly, Nerisa Espadrille Wedge Sandals and Kelsie Ankle Wrap Heeled Sandals are marked down to $59.99 from $95.00. The site also offers e-Gift Cards starting from $25.00. Customers can find discounts on a range of products, including d'Orsay Pointy Toe Pumps and Ankle Strap Heeled Sandals, with prices slashed to as low as $39.60. Additionally, handbags like the Morely 2 In 1 Tote are available for $59.50, down from $119.00, and watches start at around $49.00. These prices are subject to change based on ongoing sales events and availability.

FAQ

About Ninewest.com Popular Products and Services?

Ninewest.com is renowned for its stylish and varied selection of women's shoes and handbags. Among their popular products are the Pruce Ankle Strap Block Heel Sandals, Nerisa Espadrille Wedge Sandals, and Kelsie Ankle Wrap Heeled Sandals, which are favorites for their blend of comfort and fashion. The site also features Corel Flatform Sandals and Keziah Flatform Slide Sandals for those seeking a modern twist on classic designs. For a more casual look, the Tenly Casual Footbed Sandals and Shantel Casual Woven Footbed Sandals are go-to options. In addition to footwear, Ninewest.com offers a sale section where customers can find significant discounts on a variety of styles, making high fashion more accessible.

FAQ

About Ninewest.com Payment Method?

Ninewest.com securely accepts a variety of payment methods for online purchases. Customers can use Afterpay, credit cards including American Express, MasterCard, and Visa, as well as gift cards and eGift cards. Additionally, PayPal is an accepted form of payment. It's important to note that Afterpay and PayPal cannot be used for purchasing eGift cards, and orders using Afterpay cannot be combined with other payment methods.

FAQ

Ninewest.com Return Policy?

For customers of Ninewest.com, the return policy offers a quick and easy process for returns within 30 days of the actual delivery date as confirmed by UPS.com for eligible items. Eligible items must be delivered to the shipping address within the last 30 days and purchased from Ninewest.com. All items must be unworn, in their original condition, and in the original packaging to qualify for a return. As for the shipping policy, when an order is placed, customers will receive an email with a link to UPS.com and tracking information. Orders may have different statuses such as Confirmed, On its way, Out for delivery, Delivered, and Attempted delivery, which are updated in real-time. If an order cannot be canceled because it has begun the shipping process, only orders in the status of Processing may be canceled. Customers can request a replacement return label by submitting a form, and it will be sent to the provided email address within 1-2 business days.

FAQ

What are the shipping options on Ninewest.com?

Ninewest.com provides shipping via UPS, and all orders are subject to UPS service levels. The warehouse does not ship on weekends or major holidays. For expedited orders, they must be submitted no later than noon ET to count that day in the shipping computations. Orders have different statuses such as Confirmed, On its way, Out for delivery, Delivered, and Attempted delivery, which are updated in real-time. It is important to note that the ability to cancel an order is only possible if it is in the status of Processing and has not begun the shipping process.

FAQ

What are the shipping costs on Ninewest.com?

The shipping costs on Ninewest.com depend on the weight of the order and the destination it's being shipped to. Customers can use a shipping rate calculator to estimate their shipping cost. There are no hidden extra fees, as charges are based on the package's actual weight. Additionally, all orders, unless items were sold as 'Free Returns' or if items were mis-shipped or damaged, are subject to a $6.95 per order restocking fee, which is charged only once per order.

FAQ

What are the customer reviews for Ninewest.com?

Customer reviews for Ninewest.com are predominantly negative, with a significant number of customers expressing dissatisfaction. The overall rating is bad, with complaints about customer service being unhelpful and issues with incorrect sizing and quality of products. Some customers have reported receiving the wrong items and encountering problems with returns and refunds. There are also mentions of potential scams, with orders not arriving or receiving completely unrelated products. It is evident that many customers have had frustrating experiences with Ninewest.com.

FAQ

What forms of payment does Nine West accept?

Nine West accepts various forms of payment, including major credit cards and PayPal.
FAQ

Can I cancel my order?

Nine West allows order cancellations within a certain timeframe after the order is placed. This timeframe may vary depending on the specific order and shipping status.
FAQ

How long does it take for my order to be delivered?

Delivery time varies depending on the shipping method selected and the destination. Estimated delivery times are provided during the checkout process.

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