Nine West Reviews
Nine West Customer Reviews (9)
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Nine West Customer’s Q&A
What are the shipping costs on Ninewest.com?
The shipping costs on Ninewest.com depend on the weight of the order and the destination it's being shipped to. Customers can use a shipping rate calculator to estimate their shipping cost. There are no hidden extra fees, as charges are based on the package's actual weight. Additionally, all orders, unless items were sold as 'Free Returns' or if items were mis-shipped or damaged, are subject to a $6.95 per order restocking fee, which is charged only once per order.
About Ninewest.com Payment Method?
Ninewest.com securely accepts a variety of payment methods for online purchases. Customers can use Afterpay, credit cards including American Express, MasterCard, and Visa, as well as gift cards and eGift cards. Additionally, PayPal is an accepted form of payment. It's important to note that Afterpay and PayPal cannot be used for purchasing eGift cards, and orders using Afterpay cannot be combined with other payment methods.
Nine West FAQs
Nine West Alternatives
Top 10 ninewest.com alternatives:
- Steve Madden: Known for trendy shoes, handbags, apparel, and accessories. Offers buy now and pay later options.
- Aldo Shoes: Offers stylish and affordable fashion footwear and accessories.
- DSW: Provides a wide range of athletic shoes, sneakers, and more with free shipping and great deals.
- Zappos: Known for its extensive selection of shoes and legendary 365-day return policy.
- Victoria's Secret: Offers a variety of clothing, including sleepwear, sportswear, beauty products, and swimwear.
- Macy's: A department store with a wide selection of shoes, clothing, and accessories.
- Nordstrom: Offers a variety of high-quality shoes, clothing, and accessories.
- Bloomingdale's: Known for its designer shoes, clothing, and accessories.
- Saks Fifth Avenue: Offers luxury shoes, clothing, and accessories.
- Neiman Marcus: Known for its high-end shoes, clothing, and accessories.
What are the customer reviews for Ninewest.com?
Customer reviews for Ninewest.com are predominantly negative, with a significant number of customers expressing dissatisfaction. The overall rating is bad, with complaints about customer service being unhelpful and issues with incorrect sizing and quality of products. Some customers have reported receiving the wrong items and encountering problems with returns and refunds. There are also mentions of potential scams, with orders not arriving or receiving completely unrelated products. It is evident that many customers have had frustrating experiences with Ninewest.com.
About Ninewest.com Prices and Cost?
Ninewest.com features a variety of women's shoes and handbags with prices that reflect their current sales and promotions. For example, Pruce Ankle Strap Block Heel Sandals are available at a reduced price of $49.99, originally priced at $89.00. Similarly, Nerisa Espadrille Wedge Sandals and Kelsie Ankle Wrap Heeled Sandals are marked down to $59.99 from $95.00. The site also offers e-Gift Cards starting from $25.00. Customers can find discounts on a range of products, including d'Orsay Pointy Toe Pumps and Ankle Strap Heeled Sandals, with prices slashed to as low as $39.60. Additionally, handbags like the Morely 2 In 1 Tote are available for $59.50, down from $119.00, and watches start at around $49.00. These prices are subject to change based on ongoing sales events and availability.
About Ninewest.com Popular Products and Services?
Ninewest.com is renowned for its stylish and varied selection of women's shoes and handbags. Among their popular products are the Pruce Ankle Strap Block Heel Sandals, Nerisa Espadrille Wedge Sandals, and Kelsie Ankle Wrap Heeled Sandals, which are favorites for their blend of comfort and fashion. The site also features Corel Flatform Sandals and Keziah Flatform Slide Sandals for those seeking a modern twist on classic designs. For a more casual look, the Tenly Casual Footbed Sandals and Shantel Casual Woven Footbed Sandals are go-to options. In addition to footwear, Ninewest.com offers a sale section where customers can find significant discounts on a variety of styles, making high fashion more accessible.
Ninewest.com Return Policy?
For customers of Ninewest.com, the return policy offers a quick and easy process for returns within 30 days of the actual delivery date as confirmed by UPS.com for eligible items. Eligible items must be delivered to the shipping address within the last 30 days and purchased from Ninewest.com. All items must be unworn, in their original condition, and in the original packaging to qualify for a return. As for the shipping policy, when an order is placed, customers will receive an email with a link to UPS.com and tracking information. Orders may have different statuses such as Confirmed, On its way, Out for delivery, Delivered, and Attempted delivery, which are updated in real-time. If an order cannot be canceled because it has begun the shipping process, only orders in the status of Processing may be canceled. Customers can request a replacement return label by submitting a form, and it will be sent to the provided email address within 1-2 business days.
What are the shipping options on Ninewest.com?
Ninewest.com provides shipping via UPS, and all orders are subject to UPS service levels. The warehouse does not ship on weekends or major holidays. For expedited orders, they must be submitted no later than noon ET to count that day in the shipping computations. Orders have different statuses such as Confirmed, On its way, Out for delivery, Delivered, and Attempted delivery, which are updated in real-time. It is important to note that the ability to cancel an order is only possible if it is in the status of Processing and has not begun the shipping process.